We found it necessary to create a rules for buyers thread in order to clear up what is and is not allowed in the marketplace. Violating any of these will result in you being reply banned from the thread, receiving a warning, or a ban from our platform in extreme cases.
Section 1: Guidelines For Buyers
This is covered in our newbie guide thread titled, which has been quoted below for your convenience.
Whether you're happy with a service or displeased with it, it's important that you understand how to leave a review. It's not enough to just say "This service sucks, don't buy it". The 'why' of it is important as well. This not only helps the seller understand where they went wrong, but it helps potential buyers understand what went wrong as well.
If you feel that something went wrong, it's important not to resort to name-calling or threats. Not only is this unprofessional, but it might give the seller a reason to report the review to get it removed. Additionally, posting personal information or doxxing sellers is not allowed
Below, I've provided a general format that you can use to post reviews.
Section 2.1: Leaving Positive Reviews
Positive reviews must be factual and may not be used in a misleading manner (i.e., not just to bump the seller's thread). Buyers may leave only one positive review per thread and only after having an experience with the seller and the specific service you wish to review.
As buyers are only permitted one review per thread, if you wish to update your positive review, please ask to have your review edited via the report button.
Section 2.2: Leaving Negative Reviews
Negative reviews must not be misleading, abusive, or contain personal information. If you feel you have been scammed by a seller, please follow the shit list process in addition to leaving a negative review. Buyers may leave only one negative review per thread only after having an experience with the seller and the specific service you wish to review.
As buyers are only permitted one review per thread, if you wish to update your negative review, please ask to have your review edited via the report button.
Section 3: Posting In Sales Threads
You can post questions you have for sellers in their sales thread. Additionally, you may not bump sales threads by posting back-to-back as this violates rule 3.5. You also may not create an account for the sole purpose of bumping a sales thread or leaving a review for a service, endorsed or otherwise. Cross-posting, the act of posting the exact same transaction ID or review across multiple BSTs, is prohibited, with the exception of when a seller is running a promotion that combines both services.
Section 4: Leaving Reviews & Trials
Section 4.1: Don't Request Trials Or Review Copies When None Are Offered
The seller will post the number of review and trial copies they are willing to give away. They will also provide you with the criteria they require to get a review or a trial copy.
Anyone caught requesting trials and review copies for the sake of inflating their post count will receive a warning for violating rule 3.5.
Section 4.2: Stating You Received A Review Copy
If you're going to leave a review for a review copy you received, you must state that you received a review copy. An example has been posted below:
Section 5: Don't Post If You Are Not A Prospect Or Buyer
Only genuine sales queries and reviews from customers are permitted in sales threads. Discussions are not permitted.
This is further clarified in our newbie guide thread titled,
Section 6: Rules For Hot Deals Threads
You may only use the coupon thread to ask or comment on the coupon. If you have any questions regarding the service, ask them on the sellers main service listing.
Section 7: Disclosure of compensated reviews
From time to time, a seller may ask you to leave a review in their thread for a service you ordered. They are permitted to request an honest review from you (and that review must remain honest). However, if they request an honest compensated review from you, note that all compensated buyer reviews must be disclosed in the review This is to include both free, discounted, and incentivised review copies of products and services. If you are exchanging a review for a service, please be sure to make a short disclosure statement in the review text. Examples:
Section 1: Guidelines For Buyers
- Always make sure your payment method can be reversed if the service or product provider doesn't deliver as advertised. Do not, under any circumstances, send a payment through PayPal's friends and family feature or through Western Union.
- Document and store all communications with sellers, including chat logs.
- Always use Google to search for the seller's details in the event that they may have scammed on other forums after approval here.
- Check the seller's other posts and threads on the forum to see how they conduct themselves on the forum and how previous customers have rated and reviewed them.
- Always get the full contact information from sellers in the event that they become unavailable on the forum
- Just because someone has status, a high post count, or a good reputation on NP NB BN does not guarantee that your business with them cannot result in a sales dispute
This is covered in our newbie guide thread titled, which has been quoted below for your convenience.
Whether you're happy with a service or displeased with it, it's important that you understand how to leave a review. It's not enough to just say "This service sucks, don't buy it". The 'why' of it is important as well. This not only helps the seller understand where they went wrong, but it helps potential buyers understand what went wrong as well.
If you feel that something went wrong, it's important not to resort to name-calling or threats. Not only is this unprofessional, but it might give the seller a reason to report the review to get it removed. Additionally, posting personal information or doxxing sellers is not allowed
Below, I've provided a general format that you can use to post reviews.
he rules on leaving reviews can be found below in section 2.1 and 2.2.
Section 2.1: Leaving Positive Reviews
Positive reviews must be factual and may not be used in a misleading manner (i.e., not just to bump the seller's thread). Buyers may leave only one positive review per thread and only after having an experience with the seller and the specific service you wish to review.
As buyers are only permitted one review per thread, if you wish to update your positive review, please ask to have your review edited via the report button.
Section 2.2: Leaving Negative Reviews
Negative reviews must not be misleading, abusive, or contain personal information. If you feel you have been scammed by a seller, please follow the shit list process in addition to leaving a negative review. Buyers may leave only one negative review per thread only after having an experience with the seller and the specific service you wish to review.
As buyers are only permitted one review per thread, if you wish to update your negative review, please ask to have your review edited via the report button.
Section 3: Posting In Sales Threads
You can post questions you have for sellers in their sales thread. Additionally, you may not bump sales threads by posting back-to-back as this violates rule 3.5. You also may not create an account for the sole purpose of bumping a sales thread or leaving a review for a service, endorsed or otherwise. Cross-posting, the act of posting the exact same transaction ID or review across multiple BSTs, is prohibited, with the exception of when a seller is running a promotion that combines both services.
Section 4: Leaving Reviews & Trials
Section 4.1: Don't Request Trials Or Review Copies When None Are Offered
The seller will post the number of review and trial copies they are willing to give away. They will also provide you with the criteria they require to get a review or a trial copy.
Anyone caught requesting trials and review copies for the sake of inflating their post count will receive a warning for violating rule 3.5.
Section 4.2: Stating You Received A Review Copy
If you're going to leave a review for a review copy you received, you must state that you received a review copy. An example has been posted below:
Section 5: Don't Post If You Are Not A Prospect Or Buyer
Only genuine sales queries and reviews from customers are permitted in sales threads. Discussions are not permitted.
This is further clarified in our newbie guide thread titled,
Section 6: Rules For Hot Deals Threads
You may only use the coupon thread to ask or comment on the coupon. If you have any questions regarding the service, ask them on the sellers main service listing.
Section 7: Disclosure of compensated reviews
From time to time, a seller may ask you to leave a review in their thread for a service you ordered. They are permitted to request an honest review from you (and that review must remain honest). However, if they request an honest compensated review from you, note that all compensated buyer reviews must be disclosed in the review This is to include both free, discounted, and incentivised review copies of products and services. If you are exchanging a review for a service, please be sure to make a short disclosure statement in the review text. Examples:
- "I was given a free review copy in exchange for this review".
- "I was offered a discount in exchange for my feedback here".