My account has been canceled, and the funds and permissions in my account have disappeared.

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Oct 6, 2023
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Timberland submitted a new ticket:

My account has been canceled, and the funds and permissions in my account have disappeared.

Content:
Dear NP STAFF,
Have a good day.

This is my newly registered account. I used the same name and email address as the old account. My old account was registered on June 13, 2022, and was recharged to purchase plug-ins.
View attachment 60110
How do I retrieve the funds in my account and obtain the corresponding download permissions?

Best Regards,

Timberland
 
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