thanks to dear member @anne updated RSTickets! Pro with a new update entry:
29 May 2023
Read the rest of this update entry...
29 May 2023
Read the rest of this update entry...
- Added - 'Global Message Position' and 'Submit Message Position' options allowing you to place messages at the top, bottom or disable their placement.
- Added - 'Show Submit Form Headings' option - allows to display headings separating the sections in the 'Ticket - Submit Form' menu item.
- Added - 'Thumbs Type' for the 'Tickets - Dashboard' menu item, allowing you to upload images instead of the built-in icons.
- Added - 'Show Search' parameter for the 'Tickets - Dashboard' menu...
17 Jul 2023
Version 3.1.1
- Fixed - "Checkbox Group" Custom Fields would not save after being unselected.
24 Oct 2023
Version 3.1.2
- Updated - Dark Mode in Joomla! 5 was unreadable.
- Updated - Some Joomla! 5 code improvements.
- Fixed - Selecting a user from the modal was not working in Joomla! 5.
- Fixed - No longer installing the 'Search - RSTickets! Pro Knowledgebase' plugin in Joomla! 4+
- Fixed - A short open PHP tag could throw an error in the Knowledgebase results page.
08 Dec 2023
Version 3.1.3
- Fixed - An error message would show up on Joomla! 4+ when accessing the ticket rating URL.
31 Jan 2024
Version 3.2.0
- Added - Joomla! 5 native compatibility - no longer needs the 'Behaviour - Backward Compatibility' plugin.
- Updated - When editing the Signature the editor field is now 100% width.
- Updated - Supporting Kunena 6.x avatars.
- Fixed - JomComment integration removed.
- Fixed - An undefined notice could show up on the Knowledgebase Results page.
- Fixed - Accessing the 'User - Remove Data' request without a valid token could end up...
14 Mar 2024
Version 3.2.1
- Fixed - The 'Ticket - Dashboard' menu item no longer shows a 'Submit Ticket' section if the user is logged in as a Staff Member without enough permissions to submit tickets.
- Fixed - Tickets that have been closed without a reply from the customer no longer show up as bold in the 'Ticket - Dashboard' menu item.
- Fixed - Some field descriptions were missing when configuring the 'Tickets - List' menu item.
28 Mar 2024
Version 3.2.2
- Added - Custom fields can be configured globally for all departments.
- Fixed - Joomla! 5.1 Dark Mode fixes.
27 Jun 2024
Version 3.2.4
- Updated - Magnific Popup updated to v1.2.0
- Updated - CSS and JS files have been minified.
- Fixed - Custom fields placeholders are now working in all emails except: 'Email sent when a ticket has been rejected based on current settings' and 'Email sent when a new user is created'.
- Fixed - Some PHP 8 deprecated messages might appear when using Custom Fields.
v3.2.9
- Fixed - In some cases the 'Hide Department for User Groups (Customers)' property was cleared when submitting a ticket to that specific department.
v3.2.8
- Fixed - When assigning a Staff Member to a ticket and changing either the Status, Priority or Subject the email placeholders would still show the old values.
v3.2.7
- Fixed - When assigning a Staff Member to a ticket and...