I bought credits using bitcoin but I haven't received them yet

V
vgpyissgqocktkfayl
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vgpyissgqocktkfayl submitted a new ticket:

I bought credits using bitcoin but I haven't received them yet

Content:
Hello staff,
I bought credits using bitcoin and the transaction was successful with a transaction id: 0462748601ad256469f8a2b4cfbf2087614539983ba0d08846281ce3a79c70ed
I paid via coinify by clicking on the purchase button on the website.

Does it usually take long before it gets updated or did it not register?

Thank you in advance!
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