Fixed - In some cases the 'Hide Department for User Groups (Customers)' property was cleared when submitting a ticket to that specific department.
v3.2.8
Fixed - When assigning a Staff Member to a ticket and changing either the Status, Priority or Subject the email placeholders would still show the old values.
v3.2.7
Fixed - When assigning a Staff Member to a ticket and changing either the Status or the Priority a System Message showing this change would not be saved.
Fixed - When replying to a ticket, the Knowledgebase Search results would appear behind the editor.
v3.2.6
Added - 'Knowledgebase - Create Article' menu item.
Added - 'Knowledgebase - Create Category' menu item.
Added - 'Save and Close' button when adding a new note.
Updated - Knowledgebase Articles can now be edited from the frontend if the user has enough permissions.
Fixed - 'View Notes' pagination was not working due do changes to the Pagination class in Joomla! 5.1.3 / 4.4.7
v3.2.5
Updated - Bumped minimum requirements to use Joomla! 3.10.0
Updated - The 'Submit Reply' button is now larger.
Updated - The email {ticket} placeholder will now return a SEF link.
Fixed - Custom fields placeholders are now working in all emails except: 'Email sent when a ticket has been rejected based on current settings' and 'Email sent when a new user is created'.
Fixed - Some PHP 8 deprecated messages might appear when using Custom Fields.
Fixed - The 'Ticket - Dashboard' menu item no longer shows a 'Submit Ticket' section if the user is logged in as a Staff Member without enough permissions to submit tickets.
Fixed - Tickets that have been closed without a reply from the customer no longer show up as bold in the 'Ticket - Dashboard' menu item.
Fixed - Some field descriptions were missing when configuring the 'Tickets - List' menu item.