Chat - Support Board - WordPress Chat Plugin

Chat - Support Board - WordPress Chat Plugin 3.7.8

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Bug
Fixed bug related to departments filter for agents.

Bug
Fixed bug related to Push notifications on iOS devices.

Bug
Fixed bug related to red notifications.

Bug
Fixed bug related to issues with audio recording on Safari.

Bug
Fixed bug related to queue and routing.

Bug
Fixed bug related to RTL design.

Bug
Fixed bug related to duplicated or missing attachments when receiving multiple attachments at the same time.

Bug
Fixed bug related to issues with audio recording on Safari.

Bug
Fixed bug related to HubSpot newsletter integration.

Bug
Fixed bug related to the audio player.

Bug
Fixed bug related to users list when routing, queue or hide conversation of other agents setting is active.

New feature
Added support for OneSignal Push notifications.

New feature
Added Lithuanian language.

Optimization
The away mode is now disabled by default. It must be activated from Settings > Notifications > Away mode.
Security Some minor enhancements have been made to improve security.

Bug Fixed bug related to supervisor privileges.

Bug Fixed bug related to getting new conversations.

Bug Fixed bug related to code snippets rendering.

Bug Fixed bug related to the users table error when logged in as agent and routing is active.

Bug Fixed bug related to auto opening of the chat.

New feature Option to filter conversations by chat source.

New feature Option to force email notifications.

New feature Option to exclude admins from receiving email notifications.

New feature Offline status is now automatically activated after 2 minutes of inactivity.

New feature Option to change admin colors.

New feature Option to change the texts of the admin login page.

Optimization Improved touch gesture behavior on mobile devices.

Optimization Improved flesh notifications.

Optimizatio nImproved red counter notification.

ApiMajor update to the responses of the following PHP API: sb_get_conversations(), sb_get_new_conversations(), sb_get_new_user_conversations(), sb_search_conversations(), sb_get_user_conversations().

ApiMajor update to the responses of the following JS AJAX API AND WEB API: 'get-conversations', 'get-new-conversations', 'get-new-user-conversations', 'search-conversations', 'get-user-conversations'.
Bug Fixed bug related to the translation of the admin login area.
Bug Fixed bug related to scrolling on new messages.
Bug Fixed bug related to the follw up message delay.
Bug Fixed bug related to empty admin message menu.
Bug Fixed bug related to shortocode-like strings returning false in messages.
New feature Calendly integration for booking appointments.
New feature Option to export reports.
New feature New report: agent availability.
Optimization Increased responsive mode to all devices smaller than 465px.
Api New PHP API function 'sb_reports_export()'.
Api New WEB AND AJAX API function 'reports-export'.
Fixed bug related to security error when an agent add a new user.

Fixed bug related to rich message shortcodes.

Fixed bug related to follow up message.

Fixed bug related to email piping.

Fixed bug related to archiving Slack channels.

Fixed bug related to the phone registration field.

New feature Added Malay language.

New feature Option to disable channels filter.

New feature Tags filter.

Optimization Improved translations.

Optimization Privacy message is now sent to messaging channels as well.

OptimizationAdded breaklines for notes.

OptimizationAgents email notifications are no longer sent if email piping is active and agent email notifications are not active.

OptimizationConversation left border is not of the same color or the depertament.

InfoRemoved Grammarly support.
BugFixed bug related to deleting article categories.

BugFixed bug related to admin area translations.

BugFixed bug related to the chat translations.

BugFixed bug related to articles reports.

BugFixed bug related to articles search.

BugFixed bug related to corrupted chars for specific words in messages.

BugFixed bug related to wrong dates.

BugFixed bug related to breaklines in saved replies.

BugFixed bug related to the saved replies search.

New featureConversation tags.

New featureOption to select multiple conversations at once and perform actions like archiving, deleting, marking as read, or marking as unread on them.

OptimizationImproved departments, agent and tags assignment via automations.

OptimizationPush notifications are now multilingual.

OptimizationEmail notifications now feature rich messages.

OptimizationAdded translation compatibility for follow-up and subscribe messages.
Fixed bug related to article translations.
Fixed bug related to the mobile app.
Fixed bug related to Sendinblue newsletter subscription.
Fixed bug related to transcripts.
New featureNew automation to show different items for different criteria.
Added support for WebP image preview.
New argument 'count' for JS API method SBChat.getArticles()'.
New JS API function 'SBApps.dialogflow.openAI()'.
New JS AJAX function 'open-ai-message'.
Bug Fixed bug related to admin area language.
Bug Fixed bug related to agents and admins department and routing filter.
Bug Fixed bug related to 'new' admin label for new messages.
Bug Fixed bug related to online status of agents and admins.
Bug Fixed bug related to local time.
Bug Fixed bug related to reports time.
Bug Fixed bug related to agent conversations list.
Bug Fixed bug related to registration form for deleted visitors.
New feature Option to add breaklines in saved replies.
Bug Fixed bug related to articles page design.
New feature New newsletter service integration: Mailjet.
New feature Read status for users message.
New feature Read status for users message.
New feature Option to send mass messages only to users linked to a specific messaging apps.
Optimization Option to assign a conversation to yourself.
Optimization Message time is now always visible.
Optimization Minutes and hours instead of Today for messages time.
Optimization Improved admin design for small screens.
BugFixed bug related to corrupted attachments.
BugFixed bug related to invalid chars with email piping.
BugFixed bug related to department change email notification.
BugFixed bug related to closing X on mobile devices when the queue is active.
BugFixed bug related to red dot notifications.
BugFixed bug related to email piping attachment names.
BugFixed bug related automations.
BugFixed bug related Polylang in WordPress version.
New featureEditor WYSIWYG for articles.
OptimizationAdded support for breaklines in rich messages.
OptimizationInverted messages. Admin messages are now on right.
OptimizationAdded Business Messages to conversations filters.
ApiNew WEB API function 'get-bot-id'.
Download Support Board v3.5.3 - Chat And Help Desk Nulled Free
24/08/2022 | Support Board | v3.5.3
BugFixed bug related to Current URL value.
BugFixed bug related to RTL on admin area.
BugFixed bug related to admin department selector.
BugFixed bug related to agent privileges.
BugFixed bug related to messaging apps messages sent to wrong numbers or accounts from Support Board.
OptimizationVisitors automatic conversations are now hidden from the archived conversations list.
OptimizationLazy loading of images.
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