Almighty Support

Almighty Support 1.7.1 Nulled

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New Captcha on forms
New Ticket history / Recently viewed – New navigation with ticket tabs
Improvement Improved handling of guest tickets
Improvement Closing an open ticket tab should redirect to the ticket list
Improvement Enhanced ticket status count
Improvement Remove “trashed” from the menu after emptying the trash
Improvement If an agent creates a ticket in a department they don’t have access to, show them the ticket
Improvement Loading indicator in the main Awedesk container
Improvement Preserve query parameters in the URL every time a tab changes
Fix Error when changing department
Fix Attachment names in email notifications should use ID + extension
Fix Prevent race condition in ticket listing
Fix License button remains “Deactivate” after deactivating an expired license
Fix Pop-ups are barely visible
Fix When an agent changes their name/email, it removes departments assigned to them
* TBD
* NEW • Let agents edit their signatures in the front-end preferences
* NEW • Let admins edit signatures of other staff members in Admin > Awedesk > Agents
* NEW • Awedesk mobile app now uses application passwords instead of JWT tokens
* IMP • REST API compatibility with the Awedesk mobile app
* IMP • Prevent browsers from auto-filling the search field
* FIX • Woo integration sometimes failed to redirect properly
* FIX • Option to "save" a ticket should always show, even if it's assigned to me
New Awedesk app is out of closed testing
* NEW • Our plugin has been rebranded and is now called Awedesk
* NEW • Forward To Inbox: auto-assign departments to Email Piped tickets forwarded from specific addresses
* NEW • WordPress 6.6 compatibility
* IMP • Config panel reorganization
* NEW • Slack integration
* NEW • Agents can now "save" tickets in their own "vavorites/bookmarked" list
* NEW • Experimental multisite compatibility
* IMP • User preferences screen UI & UX
* FIX • WooCommerce integration redirect issues
* FIX • Prevent browser auto-fill filling irrelevant data to the search field
* FIX • Prevent preferences page from flickering in and out of view on initial page load
* TBD
* NEW • Client preferences panel
* NEW • Clients can now unsubscribe from emails
* NEW • Cron job to delete old attachments
* IMP • WordFence compatibility
* IMP • Toolbar layout & button improvements
* IMP • Performance improvements (database indexes)
* IMP • Private Note: indicate whether content was added without the need to open the Note
* IMP • On Behalf: "create accounts" setting should never be higher than the main roles selector
* IMP • WordPress "displayname" handling
* IMP • Session timeouts in REST API calls
* IMP • General UI/UX & language improvements
* FIX • EDD: Client Ticket list not working properly when opening from the EDD backend link
* NEW • Button to easily trash a Ticket
* NEW • Button to easily empty trash
* NEW • Cron job to empty trash automatically
* NEW • Forgot password link on login screen
* IMP • Better handling of trashed Rickets count and trashed tab visibility
* IMP • Replace all pop-up alerts with a custom pop-up
* IMP • Custom pop-up now has a contrast background
* IMP • Clicking anywhere outside a custom pop-up is considered a "cancel" action
* NEW • On Behalf: option to create a Client account if an email is searched and not found
* NEW • On Behalf: the entire feature can now be disabled globally or limited to specific Almighty Support roles
* NEW • On Behalf: Client creation can now be disabled globally or limited to specific Almighty Support roles
* IMP • On Behalf: tickets created by Staff now display the opening Agent name
* IMP • On Behalf: better rendering of search results
* IMP • Deactivate "submit" button if "new ticket" form is not complete
* IMP • LoginPress compatibility
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