Chat - Support Board - WordPress Chat Plugin 3.7.8

Security
Fixed security bug allowing uploading of malicious attachments via email piping.

Bug
Fixed bug related to OTP when adding new users.

Bug
Fixed bug related to the SMTP settings.

Bug
Fixed bug related to canned messages.

Bug
Fixed bug related to the share rich message.

New feature
Added support for multiple email accounts in email piping.

Optimization
Filter conversations by departments and tags now show only the conversations with the selected status code.

BugFixed bug related to messages including tables.
BugFixed bug related to message translation text rendering.
BugFixed bug related to Push notifications via Pusher.
BugFixed bug related to languages.
BugFixed bug related to Calendly.
New featureOption to set the chat language. Distruption: you have to update the Settings > Chat > Language option.
New featureOption to route conversations to all agents regardless of their online status.
OptimizationThe rating form now show a feedback message in the chat.

Bug
Fixed bug related to {user_name} merge field.

New feature
Option to import users from a CSV file.

Optimization
Added support for CC email addresses for email piping.

Optimization
New rating system. Activate it from Settings > Messages > Rating.

Optimization
Added HTTP status codes to the WEB API.

New feature
The bot action 'disable-bot' has been removed. Use the 'human-takeover' action instead.

Bug
Fixed bug related to phone number selector.

Bug
Fixed bug related to automations of message type while registration is active.

Bug
Fixed bug related to users search in the admin area.

Bug
Fixed bug related to receiving medias from MMS.

Bug
Fixed bug related to the registration form.

Bug
Fixed bug related to card and slider rich messages.

Bug
Fixed various bugs related to article translations.

New feature
Added the following newsletter integrations: SendFox.

New feature
Added new automation conditions. Distruption: you must update your automations.

New feature
Added support for OpenAI function calling in Q&A. Distruption: you must move your functions to the Q&A area.

New feature
Added Filipino language.

Info
The subscribe message has been removed, use the follow-up message from now on. Distruption: you must update the follow up message if you were using the subscribe one.

Info
The setting OpenAI > Function calling has been removed.

BugFixed bug related to voice messages.
BugFixed bug related to red counter.
BugFixed bug related to offline message.
BugFixed bug that ws forcing to reloead Support Board to see new messages in the PWA if the phone was inactive.
New featureFilter users by conversation department, tag, and channel.
New featureFilter attachments by type.
New featureOption to disable the articles area.
New featureAdded Traditional Punjabi - Gurmurkhi language.
New featureStarred tag to easely select conversations tagged with it.
OptimizationThe number of selected conversation and user filters now appear on the filter button.
ApiUpdated response for the PHP API function 'sb_get_shortcode()'. Now returns an array of shortcodes or an empty array if no shortcodes are found.

BugFixed bug related to uploading file and attachments.

New feature New articles system.
New feature IP Banning. Restrict chat access by blocking IPs.
New feature Option to hide the conversation details panel.
Optimization Various push notifications improvements.
Bug Various minor bug fixes.
Api Depreacted JS API function 'SBPusher.pushNotification()'. Now replaced by 'SBF.serviceWorker.pushNotification()'.
Api Depreacted PHP API function 'sb_save_articles()'. Now replaced by 'sb_save_article()'.

Bug
Fixed bug related to Push Notifications by Pusher.

Bug
Fixed bug related to getting correct user language.

Bug
Fixed bug related to deleted converstions when an agent was deleted.

Bug
Fixed bug related to OneSignal Push Notifications.

Bug
Fixed bug related to conversations list order in the admin area.

Bug
Fixed bug related to flash notifications for the chat widget.

Bug
Fixed bug related to sending audio messages to messaging channels.

Bug
Fixed bug related to user email notifications via cron job.

New feature
Added support for MySQL encrypted database connection.

New feature
Option to force one conversation per department and one conversation per agent.

New feature
Option to disable sending of privacy, subscribe messages on messagin channels.

New feature
New messages counter for admin area.

Optimization
Improved sound notifications. Distruption: some of your existing sound settings will be lost. You have to setup them again.

Optimization
Improved admin area design.

Optimization
Improved queue management.

API
New argument extra_3 for the PHP API function 'sb_new_conversation()'.

Optimization
Improved admin area design.

Optimization
Option to disable the follow-up message on messaging channels.

Optimization
The login form is now the default form when registration is enabled.

Bug
Fixed bug minor bugs related to RTL on the admin area.

New featureOption to edit notes and to hide note username.

New feature Search for settings.

New feature Option to show the department colors on the left conversation list.

New feature Added Traditional Chinese language.

Optimization Improved tags. Distruption: your existing tags will be lost.

Optimization Improved SMTP compatibility.

Optimization Added custom push notification badge.

Bug Fixed bug related to chat close on mobile when a new automated message is received.

Bug Fixed bug related to conversations order in admin area.

Bug Fixed bug related to email piping.

Bug Fixed bug related to desktop notifications username.

Bug Fixed bug related to unread conversations count in admin area.

Info The agent availability report is not longer available due to performance reasons.